*Refund and Return Policy*

Thank you for shopping with Bothways We strive to ensure your satisfaction with every purchase. Please review our refund and return policy below:

*1. Returns:*
– You have 7 days from the date of receipt to initiate a return.
– Items must be in their original condition, unworn, and with tags attached.
– If you have fitted the item but not worn it, you are eligible for a return.

*2. Return Process:*
– To initiate a return, please contact us directly on email or what’s app.

*3. Return Shipping:*
– For items on sale, customers are responsible for the cost of return shipping, unless there is a fault in the product. In case of a faulty product, we will cover the return shipping costs.
– For items not on sale, we will cover the cost of return shipping if you are exchanging for a different size. However, if you request a refund for non-faulty items, you will be responsible for the return shipping costs.

*4. Refunds:*
– Refunds will be processed within 7-10 business days of receiving the returned item.
– Refunds will be issued to the original form of payment.
– Please note that original shipping charges are non-refundable.

*5. Exchanges:*
– If the desired size or item is not available, a refund will be processed as per our refund policy.

*6. Damaged or Faulty Items:*
– If you receive a damaged or faulty item, please contact us immediately for assistance.

*7. Sale Items:*
– Items marked as “Sale” are not eligible for return or exchange unless they are faulty.

*8. Contact Us:*
– For any further assistance or inquiries regarding returns and refunds, please contact us directly on email or what’s app

We appreciate your understanding and cooperation. Your satisfaction is our priority.

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Thank you for shopping with Bothways.